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As of July 1, the current Emergency Telephone Act is set to expire, potentially cutting off funding for 911 services and eliminating the surcharge that keeps these vital call centers operational. To address this issue, Senate Bill 1839 proposes extending the act until the end of 2020 while increasing the monthly surcharge for phone owners. Outside of Chicago, the charge would rise from 87 cents to $1.50 per month, while in Chicago, it would go up from $3.90 to $5.
However, Governor Bruce Rauner's administration opposes the bill due to what they see as excessive rate hikes. In a memo sent to the statewide 911 administrator, Jason Heffley, Rauner's policy advisor for energy and environment, expressed concerns about the proposed increases. He urged lawmakers to pass a cleaner version of the bill ahead of the July 1 deadline. Despite these objections, the bill passed both chambers of the legislature on May 31. Although the memo didn't specify exact amendments, it referenced a recommendation from a 911 advisory board suggesting a statewide fee of $1.05.
Brett Reynolds, the president of the Illinois Association of Public-Safety Communications Officials, emphasized the importance of supporting 911 services by urging Rauner to sign the bill. The measure enjoyed broad bipartisan backing, receiving 81 votes in favor in the House and 53 in the Senate.
Meanwhile, public safety advocates argue that these surcharge hikes are necessary to update outdated 911 systems. According to Brent Reynolds, president of the Association of Public Safety Professionals Illinois Chapter, the upgrades are essential for meeting new Next Generation 911 standards, including the ability to text 911. Linda Zerwin, executive director of the Emergency Telephone System Board of DuPage County, highlighted the county’s ongoing efforts to consolidate its 911 operations, which have saved around $7 million annually since 2008. Despite these cost-saving measures, the board still relies heavily on municipal and sheriff’s office funds to cover the remaining $20 million in operational expenses.
Chicago residents have already seen two significant rate increases over the past few years, going from $1.25 to $2.50 in 2013 and then to $3.90 in 2014. Heffley noted in his memo that the proposed statewide increase far exceeds the $1.05 suggested by the advisory board. Additionally, the bill would allow AT&T to stop offering traditional landline service in Illinois, which could impact millions of users across the state.
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