Yuchai Service Flagship Store
Regional training base---close to the service line
In August 2018, the first training base of Yuchai service area in China---Sichuan Shuchuang Training Base was awarded in Xindu District, Chengdu.
Awarding ceremony
The Yuchai service area training base mainly provides good training conditions and places for the Yucai service station personnel in the first-line of the country. This new model of moving service training to the front line of services has created a precedent for the linkage of enterprise services and training, and achieved a win-win situation in service training.
It is reported that from 2018 onwards, Yuchai will continue to build regional training bases in major cities across the country to continuously improve the skills and service quality of after-sales service personnel.
Service flagship store---Let the service enjoy
Since 2015, Yuchai has established three Yuchai service flagship stores in Chuxiong, Yunnan, Jiexiu, Shanxi and Yongping, Xi'an.
Yuchai's flagship store is Yuchai and the service station. It is based on the principle of "sincere cooperation, mutual benefit, mutual benefit and win-win". It is a display platform for Yuchai products and brand image, and is also a service for Yuchai users. Exclusive area.
As long as the user enters the Yuchai service flagship store, he can enjoy the professional, efficient, fast and high-quality service. On weekdays, any problem that does not affect the engine stop or expand the fault can be completed by appointment service. Users can also experience Yuchai culture in the Yuchai image display area. This model of innovation allows users to move from passive acceptance to active service.
In the next few years, Yuchai Service Flagship Store plans to implement 20 to 30 constructions within the national service station.
Overseas image store---helping Chinese manufacturing to land
With the increasing number of Yuchai products crossing the ocean, the brand influence of Yuchai's services overseas has gradually expanded. In the past two years, Yuchai's many brand image stores and service accessory image stores have successively landed in Saudi Arabia, Vietnam and other countries. Yuchai's overseas service coverage area has been expanding and its response speed has been greatly improved.
The establishment of overseas image stores is an important part of Yuchai's internationalization strategy and an important measure in response to the national “Belt and Road†initiative.
Good horse with a good saddle. The popularity of overseas image stores will become a escort weapon for Chinese manufacturing.
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